Plans change — here's how cancellation works.
Cancelling
Refunds
Captured payments can be refunded when a job is disputed and resolved in your favour. Open a dispute from the job page or contact support within 14 days.
Payments
3 min read · Updated July 2026
Plans change — here's how cancellation works.
Captured payments can be refunded when a job is disputed and resolved in your favour. Open a dispute from the job page or contact support within 14 days.